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What Happens When You Call a Depression Crisis Hotline?

Depression, referred to by many professionals as “the common cold of psychological disorders,” has both serious physical and emotional implications. Extreme fatigue, lethargy, hopelessness, and trouble focusing–these are just four of the many symptoms that make the mental illness so debilitating. So, what is the best way to seek support look like? Is it a depression crisis hotline? Is it depression treatment in West Virginia?

For many battling depression, the first step can be as small as making a phone call. After contacting a depression crisis hotline, you can express your struggles in a confidential, judgement-free way. For some, these conversations can be an important resource in learning how to seek depression treatment.

These phone conversations provide a virtual safe space where individuals are heard and listened to. Calling one of these numbers can be a refreshing experience for those opening up for the first time, and can sometimes even be lifesaving.

But What Exactly Should You Expect After You Dial a Depression Crisis Hotline?

Picking up the phone can be intimidating. Knowing what to expect on the other line can make it easier to get started. When you call a depression lifeline number, be prepared for several things:

  • Your call might be transferred to a local center
  • You’ll be speaking with a staff member who can offer guidance and support
  • In emergency situations, the staff member will try to help you develop a safety plan

Your Call Might Be Transferred to a Local Center

If you’re calling a national hotline, like the National Suicide Prevention Lifeline, versus one specific to your city or county, your call will be transferred to a branch close to you. This way, staff members will be familiar with local community resources and better assist you based on your location.

You’ll Be Speaking with a Staff Member Who Can Offer Guidance and Support

Staff members–whether employed crisis counselors or volunteers–have all undergone the same basic training. Their job is listen, put you in touch with local services if needed, and help you calmly problem-solve through whatever you’re going through. Phone calls can be short or long, and staff members won’t badger you with questions. They take the lead from you.

In Emergency Situations, the Staff Member Will Try to Help You Develop a Safety Plan

In the event that you are experiencing a mental health crisis, a staff member will try to de-escalate the situation, and help you brainstorm a safety plan that you feel comfortable following through with. This might involve reaching out to a family member or trusted friend, checking into a nearby walk-in crisis clinic, or simply staying on the line until you feel calm and are no longer actively at risk.

If you are actively threatening to hurt yourself, however, staff members can call emergency services. While this is not common, it’s a preventative measure to keep you safe.

It doesn’t have to be an emergency for you to call. If you are struggling with depression or any other mental health issue, calling a hotline can be an effective way to connect with nearby resources, and calm down in times of distress. Remember, emergency or not, they’re here to listen.

Depression Treatment at Harmony Can Help

At Harmony, we value each individual’s unique journey and provide personalized care that targets not only the symptoms but the root cause of depression. Our team of experienced mental health professionals employs a holistic approach to treatment, integrating proven therapies such as cognitive-behavioral therapy, interpersonal therapy, and mindfulness-based cognitive therapy.

We also offer innovative treatments like transcranial magnetic stimulation for those who have not found success with traditional methods. Our treatment plans are designed to empower individuals with the skills and understanding they need to regain control of their lives and find lasting relief from depression. We believe that everyone deserves to experience harmony in their mental health. In fact, we are committed to making this a reality for our clients.

For new clients, please click here to schedule an appointment. For existing clients, please click here and find your office location to contact your office directly.

DISCLAIMER: If you or someone you know is experiencing a mental health crisis or is in immediate danger, contact 911 right away for assistance.